Medical Services
FAQs
Springwood Doctors is closed on on Public Holidays and National Holidays.
Once you have registered your details with us you will get reminders about any appointments you have booked. This will come in the form of a text to your mobile phone from Hotdoc.
Springwood Doctors is a mixed billing clinic, for a full list of our fees and out of pocket costs please click on the about us tab at the top of our page and then select fees.
Please arrive 10-15 minutes before your booking time all new patients are required to fill in our new patient form, this enables us to create a file for you and our Doctor’s with your basic information.
Please advise us when you have arrived for your appointment. We need to:
- Let our doctors know you’re here.
- Update your personal information i.e. Medicare card numbers, address and phone numbers for medical purposes.
We require our patients to book a face-to-face appointment with their doctor to follow-up on test results. Results will generally not be provided over the phone.
Urgent or abnormal test results will be brought to your attention by a doctor or one of our staff members. However, the follow-up of your test results is your responsibility and we recommend arranging your follow-up appointment at the time of undertaking your test.